Case Study: Commercial Kitchen Cleaning

Client Type: University Catering Facility
Sector: Education & Hospitality
Location: Cambridge, UK
Client Since: 2021

We were approached by a university catering facility in Cambridge looking for help with their kitchen cleaning. They serve hundreds of students and staff every day, so the pace is fast and the margins for error are small.

The issue wasn’t that they weren’t cleaning - it’s that the day-to-day cleaning couldn’t quite keep up. Grease builds up. Corners get missed. Some areas just need more time and specialist tools than the kitchen team can handle in a rush between meal services.

They didn’t want a one-off deep clean and move on. They were looking for something ongoing - reliable, regular, and quiet in the background. So we worked with the catering manager to figure out when we could get in without causing disruption. Early mornings worked best. Some areas needed more regular attention than others, so we created a schedule that covered those too.

We took care of the extractor hoods, behind the appliances, the floors, the walls - everything that tends to get skipped when people are busy feeding hundreds. We also helped with the outdoor areas around bins and deliveries, which were flagged during previous inspections.

What happened? They passed every audit that followed. No stress. No call-outs. And eventually, they asked us to take on another site nearby.

This wasn’t about flashy results. It was about building trust, showing up, and getting the job done properly. Week after week.

“The Trinity Harper team work around our kitchen operations seamlessly. They’re thorough, flexible, and proactive - exactly what we need in such a busy environment.”— Catering Operations Manager

Please contact us to find out more about how we can support your cleaning needs.